Yes you may cancel your Echelon United subscription at any time. We will stop billing at the end of the current period for your plan.
Log into your membership account (https://member.echelonfit.com/login) / manage subscription / cancel subscription.
We would appreciate if you would let us know the reason.
If you purchased a subscription via your app from Google Play or the iTunes store, you must cancel through them:
iOS / Apps Store: https://www.youtube.com/watch?v=IYI_Ea6a-YM
Android / Google Play: https://www.youtube.com/watch?v=0uvrymf3mxs
For Google Play refunds, you may have to instigate requests through a web browser and not via the app: https://play.google.com/store/account
Once the main features of the Echelon Fit App are no longer available, you can opt the 'Freestyle' mode which will still record your basic metrics and allow the bike to function, eg resistance dial.