The resistance on my Echelon Connect Bike is not working, how do I fix this?
Ensure the bike is plugged in and you have signed into your Echelon Fit app
Make sure the blue light is flashing and your device has been paired (open On Demand class)
Activate the resistance by beginning to pedal. Once you have begun pedaling, slowly turn the resistance dial to the appropriate level of intensity.
If you are still experiencing problems, you may need to recalibrate:
Echelon Connect EX3
1. Discharge power
- Unplug both the adapter from the bike and the plug point in the wall.
- Hold down the silver button for 30 seconds then plug the wire back in
- You should hear the bike beep and see the blue light flashing
2. Update software
- Ensure that all the relevant software is updated including your device, latest version of the Echelon Fit app and the firmware of the bike (MORE…Firmware..)
3. Re-connect
- Join any On Demand class. Your stats should be displayed at the bottom of the screen.
- Now that you are connected, get on bike and start to slowly pedal
- After pedalling a few rotations, slowly start to turn the tension dial clockwise
You should start feeling the resistance increase. You may see your tension number rise high before a tension change during calibration. That is normal.
Continue until desired level is reached
Echelon Connect Sport
1. Discharge power
- Unplug both the adapter from the bike and the plug point in the wall.
- Wait for blue light to go completely out, approx 30 seconds then plug the wire back in
- You should see the blue light flashing
2. Update software
- Ensure that all the relevant software is updated including your device, latest version of the Echelon Fit app and the firmware of the bike (MORE…Firmware..)
3. Re-connect
- Join any On Demand class. Your stats should be displayed at the bottom of the screen.
- Now that you are connected, get on bike and start to slowly pedal
- After pedalling a few rotations, slowly start to turn the tension dial clockwise
You should start feeling the resistance increase. You may see your tension number rise on the screen.
If there is a mismatch between the tension and stats, please follow this guide:
How do I fix a resistance / stats mismatch on my Sport Connect bike?
Echelon Connect EX5s
Reboot
- Unplug the screen (remove power chord from behind the screen)
- Unplug both the adapter from the bike and the plug point in the wall
- Wait for blue light to go completely out, approx 30 seconds then plug the wire back in
------------ if this doesn't reset the screen and bike please proceed to next steps ---------------
Installing echelon_android update
1. download the following apk file to a USB stick via a PC laptop, tablet or phone
2. once downloaded do not UNZIP nor 'open with', save file to your USB stick
3. insert the USB stick into the back of the screen
4. unplug bike, wait for 30 seconds, then plug it back in
5. wait for about a minute, a message will appear on the screen to install update
6. the bike will reboot, you may delete the file if asked
7. Remove USB and join an on-demand class.
8. Start pedalling and slowly increase the resistance by turning clockwise.