My EX5s isn't connecting, how do I fix this?

If you are able to log into your Echelon Fit app but experiencing difficulties accessing your classes, please try the following:

Bluetooth connection

If the Echelon Bluetooth light is flashing, ie in 'pairing mode', the screen is unable to achieve a connection.

• unplug the bike from the wall, wait for 30 seconds, plug back in
• log into the Echelon Fit App, start an on demand class and select banner to connect

The flashing Bluetooth light should turns solid, you are now connected.

Wifi router setting

Please check you are connected to your WiFi and the frequency is set to 2.4 GHz - this is the standard for most household routers.