Getting connected
Setting up / Troubleshooting
- How do I set up my new Echelon membership and Echelon Fit app?
- Can I use the app on a Smart TV?
- Can I connect my Echelon Fit app to other apps, eg Strava, FitBit, Zwift, Apple Health?
- My bike isn’t connecting to the app, how do I fix this?
- How do I clear the Echelon Fit app data from my device?
- How do I clear my Bluetooth cache?
- My new Android tablet is not connecting, how do I fix?
- How do I enable split-screen on my device?
- My app will not take a picture of my serial number, how do I fix?
- How do I connect my Apple Watch to my Echelon Fit App?
- How do I pair my iPhone or iPad with my Bluetooth device?
- App issues since update, how do I fix?
- My classes keep freezing, how do I fix this?
- How do I fix problems with connecting to Strava / Fitbit
- My app keeps telling me to upgrade my subscription, why?
- Why can I not see my stats in the progress area?
- What broadband speeds do I need for the app to work?
- My EX5s isn't connecting, how do I fix this?
- EX5s - How do I connect to a Bluetooth speaker, soundbar or headphones?
- How do I change the time zone on my EX5s?
- How do I connect to a heart rate monitor?