General FAQ
Payment / Delivery / Tips
- What discounts and offers do you have?
- What shoes should I wear?
- Workout Totals on Progress
- How do I get a VAT receipt for my purchase?
- How do badges work?
- Where can I find details about your Privacy Policy, T&C and GDPR?
- What makes Echelon different from other bikes with online content?
- When should I expect my delivery?
- What information will I receive about my order?
- What payment plans do you offer?
- How does your payment plan work - SPLITIT?
- How do I purchase?
- Can I return the bike/rower/fitness equipment?
- Do you do home installation?
- I am just starting an exercise program. How should I begin?
- What clothing should I wear?
- Do I need anything else before class begins?